Author Archives: Kevin Kennedy

Customer Service or Customer Contempt: Which Would You Prefer?

The benefits of having a great customer service team when shopping for an insurance policy, and how having a bad one can cost you or your business money. What do customers say about positive and negative customer service experiences, and how does it affect their buying habits? What are the characteristics of excellent and effective customer service? …

CHP Removes Motorcycle Lane Splitting Guidelines

California Highway Patrol removes motorcycle lane splitting guidelines. Lane splitting remains perfectly legal in California for the time being, however, with the loss of guidelines, many riders are left to do so in relatively unsafe conditions. This article details the current lane splitting guidelines in California, and how riders can continue the practice safely and legally. …

Is All Auto Insurance the Same?

Are all auto insurance policies created equally? How public commoditization of auto insurance has led to innovative strategies from insurance companies who want to break out of the mold. Price points are not the only issue to consider when it comes to purchasing car insurance. Certain details about how well you’re really cover can easily be forgotten in the name of getting the best price. …

Earthquake Insurance: How Does It Work, Anyway?

How does Earthquake Insurance really work? Different policies and their payouts, as well as what to do in the event that you and your property experience a large earthquake. Additionally, read about the evolution of these types of policies and how they are more comprehensive than ever before. If you’ve never considered getting an earthquake policy, now might be the time. …

Earthquake Insurance: Is it worth the money?

Earthquake Insurance: Is it really worth it? Why don’t most regular home insurance policies cover earthquakes? In California, earthquakes are inevitable. Being certain that your home is protected in the event of a devastating quake is something that shouldn’t be left up to chance. However, many with homeowners insurance are unaware that they are not covered for earthquakes. …

Holiday Insurance Tips

Learn about the different types of coverage to ensure your family’s holiday goes off without a hitch. Do you really need additional coverage when renting a car? Are expensive gifts or other holiday purchases covered by homeowners insurance? Find out how to prepare for any inevitability this holiday season. …

Car Insurance 101: What is Full Coverage Insurance?

Car Insurance basics from those in the know. What is full coverage insurance, and how does it benefit you? Is full coverage insurance something you need, or can you get along without it. Learn how much insurance you actually get with so-called full coverage policies, and what may not be covered once you read the fine print. …